Customer Testimonials
The service performed today went without a hitch. The tech dept. concierge was knowledgeable, polite/respectful. The counter person in the payment dept. was very friendly. The lobby area had nice wifi bandwidth and the lobby, even with the building under re-construction, was comfortable, with all the niceties. And, I was out in less than 90 minutes. My only dig is that as a Castrucci client of nearly 6 years, I was unpleasantly informed that the place from where we acquired the Mazda was no longer in our city. One day it was, one day it wasn't. No forewarning, simply an ...
Stellar service from a first time customer. Thanks for the speedy service and great price!
Very easy to deal with. Did not have to haggle or play games. Business Manager was great to work with and super thorough. I hate buying cars, but this was easy. Felt like a fair deal and good people.
I purchase a used Mustang that had a couple cosmetic damages to a door and mirror. They did a great job getting it repaired. After having the car for a few days, I discovered a problem with the Sync 3 information and navigation screen. Cody was very helpful getting it covered by our warranty and seeing that the Ford dealer got it repaired in a timely manner. We have gotten other vehicles at Jeff Schmitt Cadillac and have always been happy with the service there. The Mazda dealership appears to be equally caring.
Professional people
We bought a car from Jeff Schmitt Mazda three weeks ago. Steve was great on the phone describing the car and setting us up with appointment the following day. We drove a long distance and were greeted by Jeff, an amazing sales consultant. From our first look at the car, the test ride and throughout the buying process he was was the perfect match for us. It was not a hard sell because it was just what we wanted, but Jeff was so patient and friendly. I don't think I have ever bought a car and felt so good ...
I had a very nice experience purchasing a car from this location. The team was completely willing to work with me on my trade in. I would really recommend looking for your next car here.
An amazing experience with this dealership. The hospitality along with professional services was above and beyond!! The price beat most dealerships by 5000$. I am so happy with my new 2021 CX5 GT. It’s everything I wanted! Thank you so much and the kind staff that also entertained our grandson!! Great dealership!!
Amazing service and staff
Great service department. Wonderful customer service skills!
The service and hospitality are the best. They can use a little improvements in repair time.
Went for an oil change...while there they found a nail in my tire. They were so helpful, patched it up right then. Staff has always been super friendly as well.
I am one that has always dreaded going to have to purchase a new car. Yesterday that changed. The folks at Jeff Schmitt Mazda were fantastic. Chris Cordray in sales who initially called me after I made an online inquiry and then set an appointment to meet with us was great!! He was very knowledgeable, informative and answered all the questions we had. One thing I really appreciated was that he was not pushy and listened to what we wanted! He never once tried to sell me something I was not after!! Also when we went to finalize the paperwork, ...
we met Chris Corday on our first visit !!!!…. He was Friendly, very knowledgeable (not pushy) he helped us understand the car and all the functions. He worked with both of us to figure out the financial responsibility to us and helped us trade in the cross fire ……we love the car ….. thanks chris !!!!
A long story short...I'm from Indiana and Jeff Schmitt Mazda had the car I wanted. Conducting business from out of state isn't always easy, but my sales rep, Quincy, was awesome! He was very accessible and made the buying experience easy. My story takes a turn...to no fault of the dealership, upon returning to Indiana, the car developed a clutch issue that rendered the car virtually undrivable. I got back in contact with Quincy and, subsequently, his sales manager, Austin, and I couldn't have asked for a better experience in a tough situation. I took ...
Outstanding in every aspect of the car buying experience.
These guys are the best!!
The oil change was fast and everyone is extremely kind! Definitely going back!
Friendly reception. Steve is very helpful with the information during the purchase.
Had car in for first oil change. Service was excellent and quick. They had a loaner car prepared. I booked the service appointment through my Mazda app. Overall, an enjoyable experience.
Even though I am an employee of the company, my experience at Jeff Schmitt mazda has always been amazing! Jacob, Nick and Cody have always made me feel important as a customer! and Herschel, my technician is well informed, and a very quick worker!
We had a great experience working with Abel on the purchase of a new Mazda CX-5 Grand Touring. Would definitely recommend him and the dealership to others who are looking to purchase a new car.
A comfortable atmosphere at the dealership, employees were pleasant and in a good mood. Good job explaining the features of the CX 5, which were plenty.
My purchase was smooth and simple. Found the a car I wanted on their website, made an appointment to see it and purchased with no pressure to do so. This was my second purchase at Jeff Schmitt and I am sure it will not be my last.
These guys are excellent! Steve has been the best salesman we've had the pleasure of dealing with and the guys in the shop have been courteous and super helpful! Highly recommend this team for your next purchase!!
I have always received great service and repairs from Jeff Schmidt Mazda. I’ve owned my car since 2007 and there hasn’t been much needed other than tires and oil changes.
We had a fantastic car buying experience from start to finish. Our sales rep Joshua D. was excellent! He was kind and knowledgeable about the vehicles we were interested in and not pushy in anyway. He kept in mind our budget and also gave realistic feedback about the differences when we were comparing two vehicle with different trim levels. One vehicle was right in the range of our stated price point and the other vehicle would of been about 5k more--but do able if we liked it. I happened to like the less expensive car more and I appreciate that ...
It was a great experience. No high pressure sale & the salesman was very knowledgeable & easy to work with. Love my new Mazda CX-5!!!
Excellent Service from the start to the finish. GOOD JOB!
I am very pleased with my recent visit to Jeff Schmitt Mazda! The cost of the repair was very competitive. I’d gotten my repair quoted (ac compressor replacement) at several other shops and they were by far the best price. I dealt with Jacob White and Cody and I was quite impressed with their professionalism and customer service. The shop even got my work done earlier than expected! I will be using Jeff Schmitt Mazda again!
Brought my car here to get a recall fixed and everyone was very friendly and went above the top to make me experience great!
Able was great! This has been the second time around with him and both experiences were great!
Fast and reliable. Called me about details frequently. Professional staff. Couldn't ask for more.
Quincy, Austin, and Matt S. were completely outstanding when I went in as a first time car buyer in a complicated situation. They were polite, understanding, and went above and beyond in all the right ways. Their customer service was top notch and I’m very thankful they were there when I came to the dealership. I would highly recommend this dealership to anyone!
Very quick service. Nice waiting area. Staff was kind.
Friendly, professional, courteous service
Cody was fantastic. My service appointment was super friendly, super fast, super efficient. Thanks for making it such a seamless experience.
I am a body man with over 50 years in the body shop business I ran a Mercedes-Benz dealership's Body Shop and a Volvo BMW's dealership body shop. Stopped in to get the service records of a Miata that I own and they were spectacularly quick and efficient and polite and a pleasure to work with somebody so professional while I was there I thought I would get my Miata appraised Josh took very professional care of me he's obviously a very knowledgeable guy and if I ever buy a a new Mazda it will be from him. ...
Always a great experience with caring professionals. I've never been made to feel more appreciated as a customer and more importantly, like my time is their own. I've also had no issues with scheduling (or rescheduling at the last minute) and they've gone above and beyond to keep me informed about the needs of my vehicle without coming off as "salesmen". Mike has been my service advisor for the last 3 years and it's like being greeted by an old friend everytime I call for service or any other concern. When he recommends something for ...
Great all around with one exception: not being told in advance to bring/send our Hawaii Mazda'a car registration for proof of qualifying for loyalty discount. We had to get a friend back in Hawaii to get it to us; some trouble. Shouldn't have happened; preventable.
The Beavercreek staff was very helpful and friendly. I did not feel pressured to make a purchase and was given the opportunity to look at and drive several cars before deciding. I would recommend this location for your next car purchase.
Very friendly and informative staff. Definitely happy with my service.
Our salesman Chris was very helpful and knowledgeable. We appreciated all his help
From the time we met our salesman, Jason to purchasing our vehicle, it was a great experience. Never pushy, very patient and good listening and sharing of information. We came to purchase a Mazda, but fell in love with a gently preowned vehicle. Thank you Jeff Schmitt Auto team! We'll be back!
Had been to another dealer and spent a half an hour and no one spoke to me. I had only been on the Mazda lot a couple of minutes and Abel came up and asked if I needed help. Was very kind and considerate. Took me into the showroom to look at the 3 vehicles I was interested in. Gave me great advice and I picked one. He let me drive one and I loved it and bought it right after test drive. I have had my CX-5 for about a month now. I love the car. It is perfect for ...
I had an Eternal Blue Mica, Mazda CX-3 for 3 years. I truly loved having this vehicle, the size, the sleek, sporty look and all of the Grand Touring goodies with the car. I kind of was leaning for a bigger interior and decided if a test drive, color, interior size and prices were all in line on a CX-5 I MIGHT trade in and move to this next bigger size. Everything including the time spent at this dealership with Abel was such a wonderful experience that we left extreme happy with the Mazda CX-5 in the same beautiful color as ...
Great place. Nice people. Mike Drake was very knowledgeable and very helpful and an excellent service manager. I hope I can get him every time I go to Jeff Schmitt. Kelsey was also very helpful and understandings and a great addition to the crew.
We purchased a certified pre-owned Mazda CX-5 and our entire experience was wonderful. The sales person was knowledgeable and helpful throughout the process. The financing person explained the details of the financing and did not rush us in any way. They were incredibly kind and helped us at every step of the car buying process.
Huge thanks to Steve for helping me throughout this process! I was a bit apprehensive at first since I still owed quite a bit on my trade in, but he quickly eased my concerns. He talked with me about my needs and budget, and helped find a car that fit me perfectly. Not once did I ever feel pressured to make a purchase, and he treated me as a friend, not just another customer. All of the cars features were explained perfectly, and he really took the time to make sure I was getting a car that I liked and ...
I had a phenomenal experience at Jeff Schmitt Mazda in Beavercreek. They were short staffed (as most people are these days), but Jeff was still able to assist me and make my car buying experience professional and effortless. Matt S. in Finance stayed over in order to make sure I could get the paperwork completed that night and not have to come back the next morning and he had a great attitude the whole time. I have nothing bad to say about my experience at Jeff Schmitt Mazda. I highly recommend!!
Chole, our salesperson was great and did not try to push us towards a more expensive car. We were going to look at cars for my wife and she did more to keep us within our original price range than I did lol. She was very friendly and I would definitely recommend her or when we get our next car we will look for her again. Matt, who walked us through the contacts and and financing. Was extremely affable. He made everything very easy and comfortable. I will definitely shop Jeff Schmitt Mazda as long as it's there.
My experience at Jeff Schmitt Mazda made the hour+ drive well worth it. The car buying experience can be stressful and daunting - but this group found a way to minimize all of that, and make it enjoyable. Yasmine and I had a great time test driving a gorgeous new CX5. Once back at the dealership, Austin’s financing options and Abel’s knowledge of the vehicle really sold me on it. I’ll definitely be back when the time for another new car comes!
No pressure. Laid back and very informative salesman who listened to what we were looking for and responded appropriately (car for new teen drivers).
Extremely driven sales representative, except no pressure felt. Knowledgeable and focused on my wants and needs.
Everytime I bring my car here for service I am always taken care of and treated great!
I was unfortunately thrust into car shopping when my previous vehicle skipped time and essentially totaled itself. In my frustration I searched for the most reliable car brands which brought me to Mazda. Upon arriving to this dealership, I met with Jeff (not that Jeff). I could not recommend him enough. He was not the typical hard closer you'd come to expect when car shopping. He appeared to be both genuine and sincere. I was very surprised at this level of service. I couldn't recommend him enough. Jerryd
I enjoyed my experience today at Jeff Schmitt Mazda. A big shout out to Chloe Pitstick for her welcoming manner and expert advice. I especially appreciate her initial contact with me, as well as her attention throughout the process. For your Mazda purchase, contact Jeff Schmitt in Beavercreek. Ask for Chloe!
The whole experience was great! Never felt more comfortable when purchasing a vehicle, from test drive to finance.
Exceptionally friendly, knowledgeable and informative team. No stress and pressure by anyone on the team!! Thank you for a positive experience.
Chris was very nice, not pushy at all. Very knowledgeable, and very patient with my wife's big eyes for every car color and loving it ways. He helped at making the best deal, for all intentional purposes. We could have maybe gotten just a smidge better, but was a very fair deal. We both gave in a little, to get what made my wife happy. Was a very pleasant experience. This is our first Mazda purchase, and dealings with affiliation.
Purchase process was very easy, sales and financing were quick and easy. Not really happy about the low ball offer on the trade, another dealer made that quick and easy.
After trying to purchase a used car at two other dealers I was frustrated to say the least. Jeff Schmitt came through! they were quick to respond to messages and calls and made the whole process of finding the right car easy and hassle free. I was treated very well, the whole team was amazing! Thank you!
By the time I got to Jeff Schmitt's I was stressed from the two previous dealers I had tried to buy a car through who were absolutely no help. Jeff Schmitt's was amazing, quick to return my phone calls and messages. Before I knew it I was driving home in exactly what I was looking for!
Always professional and timely. Great facility. Almost always have immediate availability for service.
I have purchased several different products from Jeff Schmitt Lawn and Motorsports and every one has been friendly and helpful, so I had Jeff Schmitt MAZDA on my list to check when we decided to buy another car, but I wasn't sure I wanted a MAZDA. When we got to the dealership, Yasmin greeted us within minutes and was immediately friendly and very helpful, even after we told her we were just looking and not ready to buy. We test-drove a car and were ready to leave when Austin made us a GREAT offer on a very clean CX-9 ...
We came here to purchase a new Mazda CX-30. The Sales Consultant was very friendly, knowledgeable, helpful and treated us with respect. It seemed apparent that she was focused on satisfying our car buying needs. Car buying can be a long process, but she was concerned with our comfort. There was no "game playing" in the pricing either for the new car or for the trade-in.
Attentive friendly and fast service
After 25 years with our '96 Miata M-Edition, parts are getting hard to find, so we started looking for a new Miata. I've used Jeff Schmitt Mazda's parts and repair departments in the past for our '96, and was happy with that service, so we went to them to learn more about 25 years of development. Jason was patient and laid back, answering our questions, and accompanying me on a test drive. He worked with us to get the options we wanted (some of them pretty rare like Alcantara interior panels, but he ordered them for us). He didn't push Mazda ...
After 25 years with our '96 Miata M-Edition, parts are getting hard to find, so we started looking for a new Miata. I've used Jeff Schmitt Mazda's parts and repair departments in the past for our '96, and was happy with that service, so we went to them to learn more about 25 years of development. Jason was patient and laid back, answering our questions, and accompanying me on a test drive. He worked with us to get the options we wanted (some of them pretty rare like Alcantara interior panels, but he ordered them for us). He didn't push Mazda ...
Got a 90,000 mile tune up and had a very easy and enjoyable experience. The staff was extremely nice, knowledgeable, and efficient!
Rapid response to my inquiry showed me they are a quality dealer. I appreciated the effort they made in showing me their available inventory. Good job.
Good selection, reasonable prices, car was clean. Chloe was organized, knowledgeable. helpful and not pushy.. Everyone I dealt with was friendly. Pleasant buying experience overall.
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